Yuubi Inuyama Terms and Conditions for Accommodation Contracts

General Provisions

In order to ensure the public nature of the Hotel as well as the safety and comfort of all guests, the Hotel has established the following rules governing the use of the premises. If the Guest breaches any of these rules, the Guest must stop using the premises and leave the Hotel immediately. Furthermore, the Hotel shall not be liable for any loss or damage incurred by the Guest as a result of the breach.

For safety and security reasons, the Guest must:

  1. Check the evacuation route map and the emergency contact list in the event of a disaster;
  2. Lock the doors when going out, while staying in the guest room and before going to bed; and
  3. Turn off the hot water faucet after using the bath, the kitchen or the basin.

In the premises of the Hotel, it is forbidden to:

  1. Smoke in places other than designated areas (heated tobacco such as IQOS and e cigarettes are also prohibited);
  2. Relocate, alter, process or take out the furniture, fittings and equipment, or use them for other purposes than those originally intended;
  3. Allow non-guests to enter;
  4. Have a party or event;
  5. Bring in the following items:
    1. Animals or birds of any kind (except for service animals such as seeing-eye dogs),
    2. Objects emitting a foul odor,
    3. Garbage or other unsanitary material,
    4. Objects of an unusually large size or in unusually large quantities,
    5. Guns and swords,
    6. Gunpowder, volatile oil, or other ignitable or flammable materials,
    7. Stimulants or other drugs that are prohibited by the Stimulants Control Law,
    8. Cooking equipment or heaters, or
    9. Any other items that are considered to threaten the safety of other guests;
  6. Talk or sing loudly, cause a commotion, gamble, commit any act contrary to public order and morals, or do anything else that annoys or bothers the neighbors: particularly it is strictly forbidden to talk loudly after 21:00;
  7. Distribute advertising materials, sell goods or products, collect donations or signatures, or engage in other similar activities;
  8. Take home hotel supplies except for amenities;
  9. Burn incense or aromatic substances;
  10. Enter the room with shoes on;
  11. Use bath salts in the tub;
  12. Take a bath when drunk;
  13. Dye hair;
  14. Engage in commercial activities;
  15. Use photos or videos taken in the premises of the Hotel for commercial purposes without permission; or
  16. Engage in any act that may adversely affect the safety and hygiene of the Hotel.

Handling of Personal Effects

The Hotel shall not be liable for any loss of or damage to personal effects carried by the Guest.

Loss of or Damage to Equipment and Facilities in the Premises

If any equipment or facilities in the premises are damaged, contaminated or lost due to a cause attributable to the Guest, the Guest must compensate not only for repair and replacement expenses but also for any room charges for the period during which the guest rooms are not available.

Article 1 (Scope of Application)

  1. The Accommodation Contract and related agreements to be entered into between the Hotel and the Guest shall be subject to these Terms and Conditions, and any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices in Japan.
  2. In the case where the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations or generally accepted practices in Japan, notwithstanding the preceding Paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.

Article 2 (Application for Accommodation Contracts)

  1. A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
    1. Name(s) of Guest(s),
    2. Date(s) of accommodation and estimated time of arrival,
    3. Information in his/her passport in the case of a foreign guest, and
    4. Other particulars deemed necessary by the Hotel.
  2. In the case where the Guest requests, during his/her stay, an extension of the accommodation beyond the date(s) in Subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Article 3 (Conclusion, etc. of the Accommodation Contract)

  1. An Accommodation Contract shall be considered to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article.
  2. When an Accommodation Contract has been concluded in accordance with the provision of the preceding Paragraph, the Guest shall be requested to pay an accommodation deposit fixed by the Hotel by a credit card on or before the date set by the Hotel (as a rule, simultaneously with the conclusion of the Accommodation Contract), up to the maximum amount equal to the basic accommodation charges (room charges).
  3. The deposit shall first be applied to the final payment of the accommodation charges payable, and when circumstances requiring application of the provisions of Article 9 or 17 have arisen, to penalty and then to compensation money in this order. If there is any balance left, it shall be repaid at the time when the accommodation charges are paid as provided in Article 6.
  4. The maximum number of consecutive days for which the Guest is allowed to stay in the Hotel shall be 30 days.

Article 4 (Refusal of Accommodation Contracts)

  1. The Hotel shall have the right not to accept the application for an Accommodation Contract under any of the following cases:
    1. If the application for the Accommodation Contract does not conform with the provisions of these Terms and Conditions;
    2. If the Hotel is fully booked and no room is available;
    3. If the Guest seeking accommodation is deemed to be likely to commit any act contrary to public order and morals;
    4. In the event that the Guest seeking accommodation is deemed to fall under any of (a) through (c) below:
      1. An organized crime group defined in Paragraph 2 of Article 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991) (hereinafter, an “organized crime group”), an organized crime group member defined in Paragraph 6 of the same Article (hereinafter, an “organized crime group member”), an associate member of an organized crime group, an affiliate of an organized crime group, or any other anti-social forces,
      2. A company or other organization whose business activities are controlled by an organized crime group or an organized crime group member, or
      3. A company which has an officer or employee who is an organized crime group member;
    5. If the Guest is drunk or disorderly and is not behaving rationally;
    6. If the Guest seeking accommodation uses language or behavior that causes significant inconvenience to other guests;
    7. If the Guest seeking accommodation is clearly detected as carrying an infectious disease;
    8. If a violent request is made or the Hotel is asked to assume an unreasonable burden in regard to the accommodation;
    9. If the Hotel is unable to provide accommodation due to natural calamities, dysfunction of the facilities or any other unavoidable causes;
    10. If the Guest seeking accommodation is a person with whom the Hotel has terminated an Accommodation Contract in the past; or
    11. If there are any other grounds on which the Hotel justifiably refuses the Accommodation Contract.

Article 5 (Registration of Accommodation)

  1. The Guest shall register the following particulars using an electronic terminal on or before the day of accommodation:
    1. Name, age, address and telephone number,
    2. Nationality and passport number in the case of a foreign guest,
    3. Date and time of arrival and departure, and
    4. Other particulars deemed necessary by the Hotel.

Article 6 (Payment of Accommodation Charges, etc.)

  1. The accommodation charges, etc. payable by the Guest shall be the total amount of room charges and consumption tax.
  2. The accommodation charges, etc. as stipulated in the preceding Paragraph shall be as listed on the Website.
  3. Payment of the accommodation charges, etc. as stipulated in the preceding Paragraph shall be made in Japanese yen or by a credit card on the date specified by the Hotel (as a rule, simultaneously with the conclusion of an Accommodation Contract) or upon request by the Hotel.
  4. Accommodation charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Hotel and which are at his/her disposal

Article 7 (Special Contracts Requiring No Accommodation Deposit)

  1. Notwithstanding the provisions of Paragraph 2 of Article 3, the Hotel may enter into a special contract requiring no accommodation deposit after the Accommodation Contract has been concluded as stipulated in the same Paragraph.

Article 8 (Right to Cancel Accommodation Contracts by the Guest)

  1. The Guest shall be entitled to cancel the Accommodation Contract by so notifying the Hotel.
  2. In the case when the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before the payment), the Guest shall pay cancellation charges listed in the Addendum Table. However, in the case when a special contract as prescribed in Article 7 has been concluded, the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges by the Hotel.
  3. In the case when the Guest does not appear by 22:00 on the day of accommodation (1 hour after the expected time of arrival if the Hotel is notified of it) without an advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Guest

Article 9 (Right to Cancel Accommodation Contracts by the Hotel)

  1. The Hotel may cancel the Accommodation Contract under any of the following cases:
    1. If it is acknowledged that the Guest is likely to commit, or has committed, an act in violation of the provisions of laws, public order or good morals in relation to his/her stay;
    2. If it is deemed that the Guest falls under any of (a) to (c) below:
      1. An organized crime group, an organized crime group member, an associate member of an organized crime group, an affiliate of an organized crime group or other antisocial forces,
      2. A company or other organization whose business activities are controlled by an organized crime group or an organized crime group member, or
      3. A company which has an officer or employee who is an organized crime group member;
    3. If the Guest is likely to cause, or has caused, annoyance to the neighbors by, for instance, getting drunk, singing loudly, causing a commotion or blasting out music;
    4. If the Guest is clearly detected as carrying an infectious disease;
    5. If a violent request is made or the Hotel is asked to assume an unreasonable burden in regard to the accommodation;
    6. If the Hotel is unable to provide accommodation due to natural calamities, dysfunction of the facilities or any other unavoidable causes;
    7. If the Guest engages in any act that may adversely affect the safety and hygiene of the Hotel, including tampering with firefighting or other equipment in the premises; or
    8. If the Guest breaches any provisions of the General Provisions hereof, the Usage Rules or these Terms and Conditions.
  2. When the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not charge the Guest for any of the services which the Guest has not yet received at the time the Accommodation Contract is canceled. Furthermore, even if the Accommodation Contract is cancelled pursuant to the preceding Paragraph, the Guest shall be liable for any loss or damage suffered by the Hotel as a result of any of the acts set forth therein.

Article 10 (Occupancy Hours of Guest Rooms)

  1. The Guest shall be entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. to 11:00 a.m. the next morning. However, in the case where the Guest is accommodated continuously, the Guest may occupy it all day long, except for the days of arrival and departure.

Article 11 (Compliance with the Usage Rules)

  1. The Guest shall comply with the Usage Rules established by the Hotel, which are posted within the premises of the Hotel.

Article 12 (Liabilities of the Hotel)

  1. The Hotel shall compensate the Guest for any damage if the Hotel has caused such damage to the Guest in the course of its performance of, or by its non-fulfillment of, the Accommodation Contract and/or related agreements. However, this provision shall not apply in the event that such damage has been caused by a reason not attributable to the Hotel.
  2. The Hotel's responsibility concerning accommodation shall commence at the time the Guest enters the Hotel, and shall cease when the Guest leaves the Hotel for departure.
  3. The Hotel has liability insurance in case of a fire, etc., but if it falls under the exemption conditions dictated by the insurance contract, the damage suffered by the Guest may not be covered.

Article 13 (Handling when Unable to Provide Contracted Rooms)

  1. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practical with the consent of the Guest.
  2. When arrangement of other accommodation is unable to be made notwithstanding the provision of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel is unable to provide accommodation due to causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.

Article 14 (Handling of Deposited Items)

  1. The Guest shall, when leaving his/her belongings with the hotel, report whether or not the belongings include any cash or valuables. If cash or valuables are included, the Hotel shall, at its discretion, decide whether or not to keep them. Thereafter, when cash or valuables are deposited, the Hotel shall issue a deposit receipt to the Guest. If the Guest does not have the deposit receipt in case of loss, etc. as stipulated in Paragraphs 2 and 3 below, the Guest shall be deemed to have failed to make the said report.
  2. The Hotel shall compensate the Guest for any loss, breakage or other damage caused, through intention or negligence on the part of the Hotel staff, to deposited goods, cash or valuables. However, for cash and valuables, when the Hotel has requested the Guest to report its kind and value but the Guest has failed to do so, the Hotel shall compensate the Guest within the limits of 30,000 yen.
  3. Regarding loss or damage caused, through intention or gross negligence on the part of the Hotel staff, to cash and valuables which are brought onto the premises of the Hotel by the Guest but which are not deposited or of which the kind and value have not been reported in advance, the Hotel shall first report the loss or damage to the relevant authority and compensate the Guest within the limits of 10,000 yen.

Article 15 (Custody of Baggage and/or Belongings of the Guest)

  1. When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to keep it only in cases when such request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the time of check-in. In this case, however, the Hotel shall not be able to store any valuables or perishables.
  2. When the baggage or belongings of the Guest are found left after check-out, and the ownership of the item is confirmed, the Hotel shall inform the owner of the item left and ask for further instructions. When no instruction is given to the Hotel by the owner, the Hotel shall keep the item for 30 days inclusive of the day it is found (for 1 day in case of perishables), and after this period, dispose of it in an appropriate manner.

Article 16 (Liability in Regard to Parking)

  1. The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest uses the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers the space for parking, regardless of whether the key of the vehicle has been deposited with the Hotel or not.

Article 17 (Liability of the Guest)

  1. The Guest shall compensate the Hotel for any damage caused through intention or negligence on the part of the Guest.

Article 18 (Jurisdiction and Governing Law)

  1. Any dispute arising out of or in connection with these Terms and Conditions shall be submitted to the district court or the summary court having jurisdiction over the location of the Hotel and resolved in accordance with the laws of Japan.

Article 19 (Disclaimer)

  1. The Guest shall use the Internet at the Hotel at his/her own risk.
  2. The Hotel shall not be liable for any loss or damage incurred by the Guest as a result of service interruption due to system failure or other reasons during using the Internet.
  3. The Hotel shall not be liable for any loss or damage suffered by third parties as a result of improper use of the Internet by the Guest.
  4. The Hotel shall not serve meals. However, if arrangements are made for meals as requested by the Guest at the time of reservation, regardless of whether such arrangements are optional or required, the meals shall be provided under a contract between the meal provider and the Guest, and the Hotel shall take no responsibility therefor.
  5. The Hotel may make revisions or amendments to these Terms and Conditions due to any changes in social and economic conditions or other circumstances.

Article 20 (Language)

  1. These Terms and Conditions shall be prepared in Japanese and English, but the English translation shall be for reference only. In case of any inconsistency or discrepancy between the Japanese and English versions, the Japanese version shall prevail.

Addendum Table: Cancellation Charges (Relating to Paragraph 2 of Article 8)

Cancellation
charges
No show Arrival date 1 day prior
to arrival date
2-7 days prior
to arrival date
8-21 days prior
to arrival date
Accommodation charges 100% 100% 80% 50% 20%

※1 %indicates a percentage of cancellation charge to the basic accommodation charges.
※2 If the number of contracted days is shortened, the cancellation charges for the cancelled days shall be payable.
※3 The cancellation charge provisions set forth in the plans sold on affiliated travel websites shall take precedence over these Terms and Conditions.
※4 If an Accommodation Contract is concluded through the ‘Reservation Confirmation’ etc., the cancellation charge provisions set forth in such contract shall take precedence over these Terms and Conditions.